Services
Classes are our focus, but we still fix, set up, and support just about anything with a plug or a battery.
Every job starts with an estimate
Tell us what's going on and we'll give you a clear price before any work begins. All computer, phone, and electronics repairs start with a flat $20 diagnostic fee. House calls and pickups are available across the western U.P.
For homes and individuals
Tech support and house calls
Help at your home, on your own equipment, or remotely over the internet.
- Setting up new computers, laptops, and tablets
- Setting up new phones and moving your contacts, photos, and apps
- Phone problems: storage full, apps crashing, calls, texts, or email not working
- Computer software problems, error messages, and programs that won't open
- Windows, Mac, and phone updates
- Drivers for printers, graphics cards, and other hardware
- Email, passwords, and account recovery
- Printer and scanner setup and troubleshooting
- Smart TVs, streaming devices, and smart home gadgets
- Microsoft Office, Google, and other everyday software
- Slow computer tune-ups and cleanup
- Backups for your photos and files
- And more. Just ask!
Repair
Computers, laptops, phones, tablets, and other electronics. We can pick up your device and bring it back.
Flat $20 diagnostic fee for all computer, phone, and electronics repairs
- Slow or failing computers
- Cracked screens and worn-out batteries
- Devices that won't turn on or charge
- Hard drive and memory upgrades
- Cleaning and tune-ups
- And more. Just ask!
Virus and malware removal
Pop-ups, slowdowns, fake warnings, or a hacked account. We clean it up and help keep it from happening again.
- Virus, malware, and adware cleanup
- Scam and fake tech-support recovery
- Security checkups and safer settings
- And more. Just ask!
Data recovery
Lost photos or important files? We recover data from failing or damaged devices.
- Hard drives and SSDs
- USB drives and memory cards
- iPhone and Android phones
- And more. Just ask!
Drive wiping and disposal
Getting rid of an old computer or phone? We securely erase your drives, or physically destroy them, so nothing can be recovered.
- Secure wiping of hard drives and SSDs
- Physical drive destruction
- Wiping phones and tablets before you sell or recycle them
- And more. Just ask!
Custom computer builds
Computers built for exactly what you do, with quality parts and no bloatware.
- Gaming PCs
- Professional workstations for video editing, CAD, 3D, and design
- Home office and family computers
- Upgrades to your existing computer
- And more. Just ask!
Security cameras
Planning, installing, and setting up camera systems you can check from your phone.
- New installations
- Help with existing systems
- Phone app setup
- And more. Just ask!
For businesses and organizations
Managed IT and business support
Monthly managed IT, on-call support, networking, servers, and security for local businesses. See everything on our business page.
Commercial and enterprise tech support
Dependable IT support for offices, shops, and organizations, on-site or remote.
- Ongoing support for your staff and computers
- Setting up new workstations and employees
- Microsoft 365 and Google Workspace
- Business printers, phones, and point-of-sale equipment
- Backups and disaster recovery
- And more. Just ask!
Networking solutions and setup
Reliable, secure networks for homes and businesses.
- Ethernet cable runs
- Wi-Fi setup and weak-signal fixes
- Modem and router troubleshooting
- Switches, access points, and firewalls
- Guest networks and remote access (VPN)
- And more. Just ask!
Server setup and troubleshooting
Installing, configuring, and fixing servers that keep your business running.
- Windows Server and Linux
- File sharing and shared printers
- User accounts and permissions
- Server backups and storage
- Virtual machines
- And more. Just ask!
Cybersecurity solutions
Protect your business from ransomware, scams, and break-ins.
- Security assessments and checkups
- Firewalls and antivirus for every device
- Two-factor sign-in and password policies
- Staff training to spot phishing and scams
- Plans for ransomware and data breaches
- And more. Just ask!
Network and facility penetration testing
We test your defenses the way an attacker would, with your written permission, and give you a clear report on what to fix.
- Network and Wi-Fi penetration testing
- Facility and physical security testing
- Phishing and social engineering tests
- A plain-language report with fixes, by priority
- And more. Just ask!
Websites and hosting
Websites for local businesses and organizations, plus hosting for websites and other servers.
- Website design
- Website and server hosting
- Updates and ongoing care
- And more. Just ask!
Graphic design
Logos, flyers, signs, and social media graphics for your business or event.
- Logos and branding
- Flyers, posters, and signs
- Social media graphics
- And more. Just ask!
Don’t see what you need? Ask us. If it plugs in or runs on a battery, we can probably help.
E-waste recycling
Free pickup of old electronics, or drop off in Ontonagon.
Schedule an e-waste pickupLearn to do it yourself
Our classes teach you to handle everyday tech on your own, at a pace that suits you.
See the classes